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Outboard Wizard Customer Service:
SHOP: (631) 225-0077
Live Technical Help by Certified Mechanics available everyday. Call Shop...
For boat engine emergencies and urgent calls contact Evinrude Parts, The Outboard Wizard:
Phone: (631) 514-1525.
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Customer Support: Price Quotes, Shipping, Payment, Return Policies.
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Accepted Payment Methods
Our store accepts Visa, Mastercard, American Express, Discover and Diners Club as well as payments by Paypal, certified check, money order, and cash, of course.
The best and fastest way to order and submit payment for parts and products not listed on the website, is to call our Parts Hotline: (631) 991-4491.
PRIVACY: We do not share the information gathered through this web site with any other 3rd party without your express consent. All payment information entered through this web site is done so through a secure server with SSL encryption.
We try to answer all questions and requests within 12-24 hrs.
If you do not receive an email response within 24 hrs, please call the Shop.
Technical Help and assistance ordering is always welcomed and free.
The Outboard Wizard, Ralph enjoys advanced and complicated questions.
There's rarely an Evinrude and Johnson engine problem he can't fix, or part he can not locate.
Try it, and see for yourself!
Ask the Outboard Wizard a question...
Shipping
Pay only actual shipping charges plus a small handling fee on special order items.
Choose your preferred method; USPS, UPS, DHL, Federal Express, overnight, 2 day priority or standard delivery.
We recommend UPS - United Parcel Service. Priority and overnight mail available. Same Day Shipping on all parts in stock!
Shipping rates vary depending on distance from us (Lindenhurst NY 11757)-and of course weight and size of packaging.
Over size packages (over 70 lbs. and larger than 1728 cubic inches (length x width x height)are charged additional fees by most carriers.
Visit UPS web site for more shipping info.
Ordering Questions
If you have special questions about ordering, please give us a call. Our office hours are Monday through Saturday, 9:30am -5:00pm EST.
E Mail us with questions anytime. Customer Support Available 7 Days/Week!
If you have an urgent question after business hours, (and you can't wait for an email response), try us at cellular phone # (631) 514-1525.
PARTS ORDERING HOTLINE: (631) 991-4491.
Check Part Availability or OMC Evinrude Johnson BRP Catalog Number.
Please include Year, HP, model number, and OMC/Bombardier part number, if available. Include zip code for quote on shipping rates.
E-Mail the Outboard Wizard for Technical Help.
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Our Guarantee:
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You’ll never need to shop anywhere else…
Most parts and manuals are discounted 10 to 25 % off the OMC/BRP Evinrude current catalog suggested retail price.
Call or E-Mail us for price quote. Please include Year, HP, model number, and OMC/BRP part number, if available
CALL 631-991-4491.
Email for Free Technical Help:
Email Part Request:
Our Return Policy:
We will accept any product in its original package for up to 30 days from the date of shipment.
Before returning any product, you will need to contact us. We reserve the right to charge a 20% restocking fee for returned orders.
Obsolete and special order parts, and manuals are NOT returnable.
The customer is responsible for return postage fees, except under the unusual circumstance that we sent the wrong part.
Recent Customer Comments:
Email: Hi Ralph, Thank you so much for such a prompt and useful response, its great to see there are people out there voluntarily sharing their knowledge for the common good I really do appreciate it...Thanks again Ralph you're too kind...
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